User Privacy & Security Policy

Privacy Policy

Welcome to the privacy policy of Mavenixaez. This Privacy Policy explains how we collect, use, store, protect, and share the personal information of our clients when they visit our service page and use our landing website. Our goal is to ensure transparency, accountability, and adherence to the applicable privacy regulations and best practices governing data protection in this region. We are committed to safeguarding your personal data and providing you with clear information about your rights, including the access, modification, and deletion of your personal data.

In this document, you will find detailed information on the types of personal data we collect, the legal basis for processing your data, our data retention policies, and the technologies, such as cookies, that we employ to enhance your experience on our website. Please take the time to review this comprehensive overview, as it outlines how we honor your personal privacy and the steps you can take to exercise your rights regarding your personal information.

By using our website, you agree to the practices set forth in this policy. If you do not agree with our policies and practices, we kindly ask you not to use our services. Our Privacy Policy is subject to periodic updates; the current version is effective as of 2025-10-14.

1. Collection of Personal Information

We collect personal data that you voluntarily provide to us when you interact with our website, such as when you fill out a contact form, subscribe to our newsletter, request additional information about our services, or engage with our customer support. The types of personal information we may collect include, but are not limited to:

  • Name, email address, phone number, and mailing address.
  • Demographic details such as age and gender, if provided.
  • Any other information you voluntarily provide while interacting with our website.

We may also automatically collect data through your use of our website using standard technologies such as cookies, web beacons, and similar tracking tools. This automatic collection involves technical details including your IP address, browser type, operating system, referring URLs, and browsing behaviors. This data is used solely for improving our service, analyzing user interactions, and maintaining high security standards.

2. Use of Your Personal Information

The personal data we collect is used for a variety of purposes directly related to fulfilling our services and enhancing our interactions with you. These purposes include:

  • Service Provision: To process your inquiries, deliver services, and provide customer support.
  • Communication: To send you updates, newsletters, and marketing materials based on your preferences, as well as to notify you about changes to our services and policies.
  • Website Improvement: To analyze usage patterns, diagnose technical issues, and make enhancements to our site for an improved user experience.
  • Security: To monitor and secure our systems, ensuring the integrity of the data we collect and protecting the interests of both our clients and our business.
  • Legal Compliance: To comply with any legal obligations and to respond to lawful requests by regulatory authorities.

We ensure that personal data is processed fairly and lawfully while being transparent about the purposes for which it is used. In certain circumstances, processing of personal data may be based on your explicit consent, on the necessity of processing in order to perform a contract, or as otherwise permitted by governing privacy regulations.

3. Disclosure and Sharing of Information

At Mavenixaez, we understand the sensitivity of your personal information. Therefore, we do not sell, trade, or otherwise transfer your personal data to outside parties except in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to maintain the confidentiality and security of your data.
  • Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to regulatory and law enforcement authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner under the same privacy protocols and safeguards.

We do not share personal data with third parties for their marketing purposes without first obtaining your explicit consent. All data transfers are conducted under strict safeguards to ensure that your personal details remain confidential and secure during any processing or movement.

4. Data Retention and Security

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

The specific retention period varies depending on the type of data and the purpose for its processing. Once the retention period expires or the data is no longer needed, we will securely delete or anonymize your personal information in accordance with established guidelines.

To protect your data, we utilize a variety of robust security measures. These measures involve both organizational and technical safeguards, such as:

  • Utilization of encryption protocols and secure data storage facilities to protect against unauthorized access and data breaches.
  • Implementing multi-factor authentication and other verification measures to ensure that access to your personal data is restricted.
  • Regularly updated security protocols and vulnerability assessments to maintain high standards of data protection.

Despite our best efforts, no method of transmission or storage over the Internet is 100% secure. In case of any breach that could potentially compromise your data, we will promptly notify you and take the necessary steps to mitigate any adverse consequences.

5. Your Rights Regarding Personal Data

We recognize and respect your rights concerning the personal information we hold. You have the right to:

  • Access: request details on the personal information we collect and maintain about you.
  • Correction: request updates or rectification of any inaccurate or incomplete personal data.
  • Deletion: request the deletion of your personal information when it is no longer required for the purposes for which it was collected.
  • Objection: object to the processing of your personal data under certain circumstances, with a view to protecting your privacy.
  • Data Portability: request the transfer of your personal data to another service provider, where applicable and technically feasible.

To exercise any of these rights, please contact us at the contact points provided in this policy. We commit to reviewing and responding to your request in a timely manner, in accordance with the applicable privacy regulations. If you request deletion, your data will be permanently erased from our active systems as soon as it has been verified that there are no overriding legal reasons to retain it.

If you believe that your data is being processed in a way that breaches your rights, you may be entitled to lodge a complaint with your local data protection authority.

8. International Data Transfers

In some cases, your personal data may be transferred, stored, or processed in systems located in jurisdictions other than your own. When such transfers occur, we take appropriate measures to ensure that your data is protected according to this Privacy Policy and in compliance with the relevant legal requirements. Data transfers involving third parties or jurisdictions with different data protection regulations will only be performed following strict safeguards, including secure transfer protocols and contractual commitments to data protection.

9. How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us using the details provided below. Our dedicated customer support team is available to assist you and address any concerns:

  • Telephone: +66 94 522 374 9
  • Email: mavenixaez-marketing-collaborations@mail.yahoo.com
  • Address: 662/19 | ซอยสุขุมวิท 50 | 10260 | พระโขนง | ประเทศไทย

We endeavor to respond to all inquiries as promptly as possible and to resolve any issues in a manner that respects your privacy and complies with the governing legal framework.

10. Amendments to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review this policy periodically to stay informed about our data processing practices. Your continued use of our website following any amendments to this Privacy Policy signifies your acceptance of such changes.

If material changes are made to this policy, we may provide additional notice through our website or other communication channels to keep you adequately informed.

11. Final Considerations

At Mavenixaez, your privacy and personal data security are of utmost importance to us. We are committed to maintaining a transparent relationship with you, ensuring that you are fully informed about our policies, your rights, and the practices we have in place to protect your personal information.

This Privacy Policy reflects our continuous commitment to compliance with applicable privacy laws and best practices. We appreciate your trust in us and look forward to ensuring that your interactions with our services remain secure, private, and beneficial. Please do not hesitate to reach out if you have any questions or require further clarification regarding any aspect of this policy.

Thank you for taking the time to read this Privacy Policy and for engaging with our services responsibly.

Mavenixaez

Mavenixaez is dedicated to crafting intelligent living spaces. We combine cutting-edge technology with meticulous installation to deliver smart home systems that are both powerful and simple to use. Let us bring comfort, security, and modern convenience directly to your doorstep.

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